Summary
We know your time is valuable, so instead of writing pages of complex legal text, Valenxtra has prepared this short summary to explain how we handle your data. This is only an overview — we encourage you to read the full Privacy Policy below for all details.
When you visit and use Valenxtra.com, we collect certain personal data and process it for specific purposes. The main ones are: (i) sending you marketing communications when you’ve requested them, and (ii) sharing basic interaction data with our advertising partners when you click through to their sites — this is how our service remains free to use.
For more details, please continue reading below.
About this Privacy Notice
This Privacy Notice applies to personal data processed in connection with our website, www.valenxtra.com (the “Website”).
We may update this notice from time to time. The latest version will always be available on our Website, and we’ll inform you of any significant changes.
What Personal Data We Collect
If you subscribe to our newsletter, we collect your email address.
If you follow us on social media — such as X, Instagram, Facebook, or YouTube — we can see your public handle and any interactions with our posts.
When you contact us directly, we collect your email address and any details you provide in your message.
If you enter a promotion or competition, we’ll collect your entry details and contact email.
We also gather technical data when you browse our site — such as your device type, IP address, and how you interact with different areas of Valenxtra.com.
When you click a button like “Get Bonus” or “Visit Site,” we collect information about that action, and we may receive related data from the partner site — for example, if you register or make a deposit.
We may also use aggregated, anonymised data for analytics. This data doesn’t identify you personally and helps us understand how users engage with our content.
We do not collect sensitive data such as race, religion, political opinions, sexual orientation, or health information.
Some data may also be collected through cookies — small files stored on your device. See our Cookies section below for details.
How We Use Your Data
We use your data to provide and improve our Website, send requested updates or marketing, and maintain our commercial partnerships. Where required, we rely on legitimate interests or your consent as the legal basis for processing.
If we ever use your data for new but related purposes, we’ll update this notice accordingly.
Communications
If you’ve given consent, we’ll occasionally send marketing updates. You can unsubscribe anytime using the link in any email.
We may also send important non-marketing messages, such as service updates or satisfaction surveys.
Sharing Your Data
We share data with partner operators you visit via Valenxtra. Please read their privacy policies to understand how they handle your information.
We may also share data with service providers (processors) who help operate our website.
In limited cases, we may share your data with:
- Professional advisors (for legal or business support);
- Law enforcement, if required by law or regulation;
- Potential investors or buyers, during a business restructuring; or
- Our group companies, for internal operational support.
We may also share aggregated, anonymised usage data with third parties — never personal information.
Data Transfers
Your data may be stored or processed outside the UK or EEA. When this happens, we use approved safeguards such as Standard Contractual Clauses to ensure your information remains protected.
Data Retention
We keep your data only as long as necessary for the purposes described in this policy, or as required by law. Factors include:
- Whether we have an ongoing relationship with you;
- Whether we are legally required to retain certain records; and
- The relevant limitation period for potential claims.
For statistical purposes, we may retain anonymised data that cannot identify you.
Your Rights
You have the right to:
- Request access to your personal data;
- Request correction of inaccurate data;
- Request deletion of your data;
- Restrict or object to processing;
- Withdraw consent at any time; and
- Request data portability.
To exercise these rights, contact us at info@valenxtra.com. We may ask for identity verification before processing your request.
Some rights may be limited in certain circumstances — for example, when we must retain data for legal reasons.
Cookies
Valenxtra uses cookies — small text files stored on your device — to enhance user experience and site performance.
Except for essential cookies, we’ll only use them with your consent through our Consent Management Platform displayed when you visit the site.
You can learn more about cookies and how to manage them in your browser settings.
More Information
If you have any questions or concerns about how Valenxtra handles your data, please contact us at info@valenxtra.com.
If you’re not satisfied with our response, you can file a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. However, we encourage you to contact us first so we can resolve any issues directly.
Last updated: September 2025